Terms of Service

Last updated: August 23, 2026

These Terms of Service ("Terms") govern your use of Homeateri (the "Platform"), which connects independent home cooks ("Cooks") with individuals seeking homemade food ("Buyers"). By creating an account or using the Platform, you agree to these Terms.

1. What Homeateri Is — and Isn't

Homeateri is a marketplace that facilitates connections, listings, and payments between independent Cooks and Buyers. We are not a food preparation business, a restaurant, or a food delivery company. Cooks are independent operators, not employees or agents of Homeateri, and are solely responsible for the food they prepare and sell.

2. Eligibility and Accounts

You must be at least 18 years old to create an account. You're responsible for keeping your login credentials secure and for all activity under your account.

3. Cook Obligations

• Hold and maintain a valid, current food business license or permit appropriate to your jurisdiction (such as a MEHKO permit, cottage food license, or standard food business license) before listing or selling any food.
• Upload accurate license information, including its expiration date, and renew it before it lapses.
• Accurately describe your food, including ingredients and common allergens, in each listing.
• Comply with all applicable local, state, and federal food safety laws.
• Handle, prepare, and store food safely and in accordance with your permit's requirements.

4. Buyer Obligations

• Review listings, ingredients, and allergen information before ordering.
• Communicate directly with Cooks about dietary needs or restrictions.
• Pay the full listed price, including the platform service fee and any delivery charges, at checkout.

5. Fees and Payments

Homeateri charges a flat service fee on each completed order, shown at checkout before you confirm. Cooks receive their listed price; payouts are processed within 2 business days of order completion, subject to our payment processor's terms.

6. License Verification and Suspension

We may request proof of a valid license or permit at any time. We may suspend or remove a Cook's listings if a license expires, is revoked, or a credible food safety concern is reported and unresolved.

7. Disclaimer of Liability

Homeateri does not prepare, inspect, or guarantee the food sold through the Platform. To the fullest extent permitted by law, Homeateri disclaims responsibility for the taste, quality, safety, or any health outcome — including foodborne illness or allergic reaction — arising from food obtained through the Platform. Cooks are solely responsible for their food and compliance with applicable law.

8. Reporting Safety Concerns

If you experience a safety issue with an order — illness, spoiled or mishandled food, or an unsafe kitchen practice — report it through the in-app "Report a Concern" tool or by emailing safety@homeateri.com. We may pause a Cook's listings while we investigate.

9. Termination

We may suspend or terminate accounts that violate these Terms, applicable law, or pose a safety risk to the community.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

11. Contact

Questions about these Terms can be sent to support@homeateri.com.